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BPO O’Keeffe & Swartz

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FSP No.: 35478
Tel: 011 993 6600
Fax: 011 993 6618
Address:
2nd Floor
Hillview Building
318 Oak Avenue
Randburg
2194
Postbox:
PO Box 2960
Randburg
2125
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O’Keeffe & Swartz BPO are business process outsource specialists.
 
We focus on:
  • Fulfilment and maintenance of policies,
  • Policy premium collection,
  • Debit order processing,
  • Inbound customer services and;
  • Data analysis and database nurturing
to suit your individual business requirements, leaving you to focus on the more fundamental aspects and core competencies of your business.
 
Training and managing your own staff to fulfil these functions can be an unnecessary and time consuming overhead.
 
Let us manage these functions of your business, on your behalf.
 
Regulatory compliance is extremely important to both you, and us. We are a registered Financial Services Provider (FSP) and is registered with the Payments Association of South Africa (PASA) and hold the necessary guarantees to administer the above-mentioned functions on behalf of our clients.
 
We also incorporate Treating Customers Fairly (TCF) and the Protection of Personal Information (POPI) into our administrative services, giving you peace of mind when it comes to regulatory compliance.
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From The Glossary »

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SAIBA:

The South African Insurance Brokers Association. Later became known as SAFSIA, which merged with the IBC to become the Financial Intermediaries Association of Southern Africa (FIA).
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