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FAIS Ombud

The objective of the FAIS Ombud is to consider and dispose of complaints by clients against financial services providers in the terms of the FAIS Act.
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Ombudsman for Short-Term Insurance

The purpose of the Short Term Insurance Ombudsman is to resolve disputes between members and insured consumers in an independent, impartial, cost-effective, efficient, informal and fair way. .
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From The Glossary »

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Capital Adequacy Requirement:

The amount provided in addition to the liabilities determined by an actuary in respect of mortality and morbidity, in order to provide for random fluctuations in experience and adverse fluctuations or trends in any of the variables about which assumptions were made in the financial soundness basis of valuation.
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