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Europ Assistance

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Tel: 011 991 8000

Europ Assistance SA is a solid and established service provider that assists corporates, brokers, clubs, medical aid funds etc. in providing value added services and benefits to their clients.

We have introduced innovative products and services to the South African market that have revolutionised the legal, medical, insurance and value-added services fields. Our business and products are continually re-engineered to ensure that we remain at the forefront of developments. We currently assist over eight million end-users on our range of products and handle an average of 2 million inbound calls per month.

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From The Glossary »

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Termination Rate:

The rate at which insurance contracts fail to be renewed. Termination rates are usually expressed as a ratio of the number of contracts, on which insured’s fail to pay premiums during a given period, to the total number of contracts at the beginning of the period from which those termination occur.
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