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IconCONSUMER PROTECTION

National Consumer Forum

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Tel: 012 428 7071
Fax: 012 428 7284
Address:
South African Bureau of Standards Complex
No. 1 Dr Lategan Drive
Groenkloof
Pretoria
Postbox:
PO Box 4487
Halfway House
1685

The National Consumer Forum (NCF) is an individual membership, non-profit and autonomous organization that is dedicated to the protection and promotion of consumer rights and interests in South Africa. 

The NCF aims to:

  • Monitor and raise vital consumer issues
  • Focus on the consumption of goods and services, their motives and consequences, and the consumers’ potential to positively influence them
  • Inform, generate opinion and coordinate campaigns
  • Work to increase consumers’ influence on the market place

The NCF asserts the right of all consumers to a wholesome environment, a fundamental quality of life, good quality in the goods and services provided by the private and public sectors alike.

We work to assert and defend the rights of consumers as stated in the United Nations Guidelines on Consumer Protection of 1985 (and as amended in 1999) and to ensure that consumer rights find expression in consumer policy.

The NCF is an affiliate member of Consumers International (CI), a federation of over 250 consumer organizations in more than 120 countries. Visit www.consumersinternational.org for more information on CI.

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Divisible Surplus:

The amount of surplus earned available for distribution as dividends (bonuses) amongst policyholders.
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