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BPO O’Keeffe & Swartz

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FSP No.: 35478
Tel: 011 993 6600
Fax: 011 993 6618
Address:
2nd Floor
Hillview Building
318 Oak Avenue
Randburg
2194
Postbox:
PO Box 2960
Randburg
2125
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O’Keeffe & Swartz BPO are business process outsource specialists.
 
We focus on:
  • Fulfilment and maintenance of policies,
  • Policy premium collection,
  • Debit order processing,
  • Inbound customer services and;
  • Data analysis and database nurturing
to suit your individual business requirements, leaving you to focus on the more fundamental aspects and core competencies of your business.
 
Training and managing your own staff to fulfil these functions can be an unnecessary and time consuming overhead.
 
Let us manage these functions of your business, on your behalf.
 
Regulatory compliance is extremely important to both you, and us. We are a registered Financial Services Provider (FSP) and is registered with the Payments Association of South Africa (PASA) and hold the necessary guarantees to administer the above-mentioned functions on behalf of our clients.
 
We also incorporate Treating Customers Fairly (TCF) and the Protection of Personal Information (POPI) into our administrative services, giving you peace of mind when it comes to regulatory compliance.
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From The Glossary »

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Benefit Administrator:

A person appointed by a pension fund in terms of an (pension fund) administration agreement whereby the members of the Board of Management delegate their functions, on behalf of that pension fund to administer the income and expenditure of such fund, the safe custody of the assets of the fund, the disposition of benefits defined in the rules of the fund, and all other administrative functions such as registration of rule amendments, provided such ...
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